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7 Steps to Successfully Measure Quality of Hire


7 Steps to Successfully Measure Quality of Hire

1. Start Small & Experiment; Choose a Starting Point & Collect Data

When implementing a strategy for measuring Quality of Hire, start with a manageable scope. Consider using one business line or function as a trial, apply simple and available metrics, and document and address challenges before initiating a wider rollout.

2. Define Quality for Your Organization; Characterize the Successful Hire

Measuring quality of hire begins with understanding what makes a hire successful in the context of your organization. A definition of a successful hire can serve as a basis for a measurement strategy and help establish a common assessment standard.

3. Build Your Quality of Hire Formula; Match Metrics to Goals

When selecting specific metrics to include in a Quality of Hire formula, consider their relevance to company objectives, ease of measurement, and actionability to ensure that the formula effectively reflects the impact of new hires on the overfall success of the organization.

4. Time Your Measurement & Anchor to 3 Key Principles

• Balance – For optimal timing, strike a balance between time elapsed since recruiting and time-to-productivity when measuring Quality of Hire.

• Consistency – Related components of Quality of Hire should be assessed in relative proximity to each other to allow for reliable trend analysis.

• Alignment – Measurement timing should be aligned with pre-existing milestones or review to assess new hires at key stages.

5. Proactively Align with Stakeholders; Get Stakeholder Buy-In

TA teams need internal stakeholder support to successfully define, measure, and integrate Quality of Hire metrics. Additionally, TA teams are responsible for educating business leaders about Quality of Hire and managing expectations about accountability and responsibility. 

6. Reflect & Refine; Aggregate Metrics into a Single Measure

Collected metrics need to be integrated into a single Quality of Hire index. A simple formula can  serve as a starting point for data analysis. Measurement should be continuously fine-tuned based on stakeholder feedback and ongoing examination.

7. Use Data to Drive Improvement; Develop a Plan for Strategic Data Use

Quality of Hire is often used as an assessment of recruiting effectiveness. However, by applying appropriate segmentations and analytics, Quality of Hire can be incorporated into multiple other processes (e.g., measuring sourcing channel effectiveness), although caution should be exercised in some cases (e.g., for external benchmark comparisons).

Learn why you should be measuring quality of hire.

Quality of Hire Impact