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December 13, 2024

The Unexpected Truths AI Revealed About Talent Acquisition in 2024


As I reflect on 2024, one thing has become abundantly clear: this was the year that forced every Talent Acquisition leader to make fundamental choices about the future of our profession. 

While you won’t be surprised to hear that generative AI was a headline topic–and you may well be exhausted by the discourse around it–what fascinates me isn’t the technology itself, but how it catalyzed a deeper examination of Talent Acquisition’s identity. 

Throughout the year, we witnessed a proliferation of AI-powered solutions. Budget-holders found themselves navigating an explosion of new tools, each promising to transform some aspect of the recruiting process. Yet simultaneously, these advances brought new challenges–from managing overwhelming application volumes to protecting against increasingly sophisticated fraudulent candidates. 

What resulted was a year defined not just by new technological realities, but by how we chose to respond to them. Some teams went on the offensive, eagerly integrating new capabilities into their stack. Others took a more defensive posture, focusing their energy on preserving the integrity of their existing processes. 

Regardless of one’s approach, what is evident is that AI has become a philosophical flash point in Talent Acquisition. Where leaders once debated very nuanced differences in recruiting strategy, the ubiquity of AI is now forcing a more foundational conversation about what Talent Acquisition ought to be. 

Some see AI as a lever to push the boundaries of traditional recruiting practices–envisioning, for example, a future where the entire front-end process, from candidate screening to selection, is powered by AI and managed primarily by hiring teams. Others view this moment as a call to protect and preserve the human foundations that have always defined our profession–advocating a ‘return to the recruiting religion,’ and championing proven approaches like behavioral interviews and validated assessments over newer AI-driven solutions that, while innovative, lack demonstrated predictive validity. 

If 2024 was about confronting new technological possibilities and their implications, I expect 2025 will bring a commitment to more defined visions of Talent Acquisition’s role within each organization. These decisions won’t just influence our tech stacks – they’ll reshape our team structures, candidate experiences, employer brand, and, ultimately, the very nature of our profession. 

What gives me optimism in this moment of flux is that while AI continues to expand its capabilities, it has yet to replicate–and, arguably, never will–the nuanced judgment that can only come from years of experience in Talent Acquisition. 

So, as we transition into 2025, perhaps we can all take solace in the fact that whether we are AI evangelists or AI skeptics, the human wisdom we’ve cultivated, and our power as a collective of Talent Acquisition professionals, remains irreplaceable.

What does Talent Acquisition look like when GenAI is a central player?

See our 5 predictions for how GenAI will impact TA